Privacy Policy

Last Updated: February 28, 2025

This Privacy Policy describes how The Perfume Experience ("we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from theperfumeexperience.in (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). By using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy.

1. Information We Collect

We collect personal information in the following ways:

A. Information You Provide Directly

  • Contact Information: Name, email address, phone number, and shipping/billing address.
  • Account Details: Username, password, and security-related information.
  • Order Information: Order details, payment confirmation, and transaction history.
  • Customer Support: Any information shared when you contact our support team.

B. Information Collected Automatically

When you visit our Site, we may collect:

  • Usage Data: IP address, browser type, operating system, referring URLs, and pages visited.
  • Device Information: Information about the device used to access our Site.
  • Cookies and Tracking Technologies: See the "Cookies" section below.

C. Information from Third Parties

We may obtain data from vendors, such as:

  • Payment Processors: Transaction details but not full payment information.
  • Advertising & Analytics Providers: To help improve our marketing and services.

2. How We Use Your Information

We use your personal information to:

  • Process orders and provide customer support.
  • Communicate about purchases, account updates, and promotions.
  • Improve our Site and personalize user experiences.
  • Detect fraud and enhance security measures.
  • Comply with legal obligations.

3. Sharing Your Information

We may share your personal information with:

  • Service Providers: Shipping, payment processing, analytics, and IT services.
  • Marketing & Business Partners: For advertising and promotional activities.
  • Legal & Regulatory Authorities: If required by law or for fraud prevention.

We do not sell your personal information to third parties.

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Enhance website functionality and user experience.
  • Analyze traffic and usage trends.
  • Deliver personalized advertisements.

You can manage cookies through your browser settings. Disabling cookies may impact site functionality.

5. Data Security

We implement security measures to protect your personal data. However, no method of transmission over the Internet is 100% secure. If you suspect a security breach, contact us immediately.

6. Your Rights & Choices

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict data processing.
  • Withdraw consent for marketing communications.

To exercise these rights, contact us at info@theperfumeexperience.in.

7. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

8. Changes to This Policy

We may update this Privacy Policy as necessary. Changes will be posted on this page with a revised "Last Updated" date.

9. Contact Information

For questions or concerns regarding this Privacy Policy, contact us at:

The Perfume Experience
Address: 6th Cross, Kanaka Nagar, R T Nagar Post, Bangalore - 560032
Phone: +91 90198 64119
Email: info@theperfumeexperience.in

By using our Site, you consent to the collection and use of your information as outlined in this Privacy Policy.